TALK TO US
We'd love to hear from you
​E-MAIL

PHONE
Tel: 01527 861334
FIND US
Visit our Regular Stall on Ludlow Market, Every 2nd and 4th Thursday of the month, March - December
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UPCOMING EVENTS
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Every Tues in Dec - Ludlow Tinsel Tuesdays
Saturday 10th Dec - Leominster Xmas Fayre
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FAQ
5
Do you do wholesale or bespoke orders?
Yes, we do accept wholesale and bespoke orders. For Large orders such as these, please contact us with the details of your desired order and we may be able to arrange a suitable discount for large special orders.
1
What is your Payment & Shipping Policy?
We currently accept card payments, Apple Pay and Paypal as online payment methods. We offer domestic and international shipping with varying rates. For customers in the UK we have a standard flat shipping rate on all products except for Liver Cakes, while our international customers have a variable shipping rate dependent on weight of their full order. Customers outside the European shipping zones also have the option of Economy Shipping to reduce costs, but allows for a longer delivery time. Details of our shipping options can be found at our checkout before submitting payments.
2
What is your Return & Refund policy?
For orders placed within the UK we can accept returns if there are any problems with the products sent and a refund can be issued. If there is a problem with your order, please email us with details & where possible, photos of the products and we will endeavour to resolve the matter as effectively as we can. We cannot accept any returns on liver cakes. For international orders we may not be able to accept returns.
3
Why Does it cost more to ship Liver Cakes?
Liver cakes must be freshly prepared, so they can only be sent out via first class post to ensure delivery within 24 hours of baking. For this reason, they also cannot be sent outside the UK, so if you are an international customer, please do not add them to your order as you will need to be reimbursed and we will not be able to send them to you.
4
Do you accept Cheques?
For the fastest and most efficient processing and delivery of your order we encourage customers to use our online store and the payment methods provided. However, we can sometimes accommodate other payments such as cheques if necessary, although these orders may take longer to process & be delivered. If you would like to make an order and pay by cheque, please contact us with the details of your desired order and your location and we will respond to you as soon as possible with further guidance.